How Does the NDIS Work?

The NDIS Explained

The National Disability Insurance Scheme (NDIS) supports eligible Australians living with disability through giving them a plan with funding to assist them achieve their goals. The funding helps them live more independent lives, access new skills, enter employment or volunteer roles.

The NDIS can be tricky to navigate, to assist with this we have created a series of short videos that help break down key aspects of the NDIS.

You can also find these videos on the NDSP YouTube channel. If you’re looking for a plan manager and struggling to understand your plan and looking for a plan manager, NDSP Plan Managers’ team of NDIS experts can help you understand your plan and get the most out of it.


Anyone who wants to access the NDIS will be required to do one of the following:

  • Calling 1800 600 110 for a verbal request
  • Downloading and completing an Access Request Form (ARF) and emailing it to the NDIA
  • Contacting the local NDIA office and asking for an ARF to be mailed

Navigating the NDIS can be challenging to navigate, to assist you understand how the NDIS works we have made a series of short videos to help break down some important aspects of the NDIS.

Our “NDIS explained video series” is divided into eight parts or one whole video covering how to access the NDIS, plan management, the acronyms used by the NDIS, the 15 funding categories and how they can be used, the differences between a support coordinator and LAC, what the NDIA considers reasonable and necessary, what a service agreement is and how to lodge invoices.