We are Your Plan Management specialists, here to give you the freedom to focus on achieving your goals.
Our role as your Plan Manager is to assist you by paying your supports to providers from your NDIS funds.
As a Participant you will have already received a letter from the NDIS confirming your eligibility and you may be preparing for your NDIS planning meeting.
This is ideal timing for a brief, no cost chat with our team. We’ll only need a small amount of your time to discuss some ideas for your planning meeting
Not confirmed with NDIS yet? Click here
During this part of your journey, there’s some key things to remember:
- Plan Management costs you nothing; it gets added to the plan (Improved Life Choices)
- Plan Management is your right; there is no eligibility criteria
- Plan Management gives you the most choice and control without the hassle and administrative burden of self-managing funds
- You have unlimited access to our NDIS and Plan Management expertise from before your NDIS planning meeting and for the lifetime of your plan …
We’re all for Participants
By managing payments, claims and the administration of your NDIS budget, we enable you to concentrate on engaging the best supports and providers for your unique circumstances – NDIS registered or not.
We give you the freedom to focus on achieving your goals.
We pay provider invoices in 3-5 business days
You get real-time budget access with Nappa
Talk to highly trained NDIS Experts
Long-term support & extended opening hours
What NDSP Plan Management means to our Participants…
A Participant’s NDIS Access Journey
From eligibility and access to becoming an NDSP plan management customer
First Step: Eligibility
- Access Request Form obtained from your local NDIS office, the NDIS website, or call 1800 800 110.
- Complete the form, a treating healthcare professional can assist with the section regarding your diagnosis.
- Submit the form to the NDIS.
TIP: Keep a copy of all pages and the date submitted
Second Step: Access Outcome
-
Letter from NDIS; you will receive a letter from NDIS advising of eligibility outcome
If NO; decision can be appealed and there is Advocacy support available
If YES; you will be contacted for a planning meeting (usually by LAC team) - You choose who comes to this meeting, where it occurs and how it occurs
NOTE: LAC is Local Area Coordination, they act on behalf of NDIS
Third Step: Requesting Plan Management
- Plan Management costs you nothing; it gets added to the plan (Improved Life Choices)
- Plan Management gives you the most choice and control without the hassle and administrative burden of self-managing funds
Fourth Step: NDIS Planning Meeting
- Request it and you will get PLAN MANAGEMENT included in the plan
- Be prepared to discuss the functional impact of the disability; this is what NDIS funds
- Set your goals; discuss what supports are needed to achieve these goals
- Have copies of evidence to provide to the LAC
- Ensure your support networks are with you – take whoever you want!
Fifth Step: NDIS Plan Provided
- You may receive the plan in the post or you may get a call from the LAC
- Check that you received the ‘Improved Life Choices ’ support category (this is the Plan Management funding)
- Contact NDSP to sign up or you can sign up online
- Send the appropriate documents to us – your signed service agreement, consent form and a copy of your plan.
Second Step: Access Outcome
-
Letter from the NDIS, you will receive a letter from the NDIS advising you of your access request outcome.
If NO; you can appeal the decision where Advocacy support is available.
If YES; you will be contacted for a planning meeting (usually by LAC team). - You choose who comes to this meeting, where it occurs and how it occurs.
NOTE: LAC is Local Area Coordination, they act on behalf of NDIS
Fourth Step: NDIS Planning Meeting
- Ask for plan management to be included in the plan
- Be prepared to discuss the functional impact of the disability; this is what NDIS funds
- Set your goals; discuss what supports are needed to achieve these goals
- Have copies of evidence to provide to the LAC/Early Childhood Partner.
- Ensure your support networks are with you – take whoever you want!