NDSP
For Support Coordinators
Reliable support and real-time
updates - for you and your clients.
At NDSP Plan Managers, we work with Support Coordinators to make plan management simple and reliable. Providing real-time insights, prompt processing, and clear communication so you can focus on your clients.
Your plan management partner
Fast payments, real-time tracking and expert support you can rely on.
Prompt Processing
We process valid invoices within 3-5 business days, giving you confidence your clients’ providers are always paid on time.
Easy to Track Invoices
Check invoice status anytime with our Invoice Tracker – All you need is the invoice number for instant visibility.
Team of Experts
Get support from real people who understand the NDIS and the role of Support Coordinators, and are here to assist with budget queries and client updates.
Helpful Resources
Practical guides and resources created to support you and your clients in navigating the NDIS with confidence.
Australia-wide Support
Reliable plan management, wherever you and your clients are based, with consistent service across Australia.
Real-time plan tracking
With a consent-to-share in place, access Nappa to view client budgets, track invoices, and generate the reports you need to support your clients.
Quick Access to Key Documents
Download our Service Agreement and Consent to Share form to make it easy for your clients to choose NDSP as their plan manager.
Download Service Agreement 
Track your Clients' NDIS budgets anytime, anywhere, with Nappa - NDSP's Plan Management Portal.
We're here to help
Have questions? Our team of plan management specialists are aready to support you.
Phone: 1800 63 63 77
Email: info@ndsp.com.au
FAQs
We process valid invoices within 3-5 business days. Just email your invoice to invoices@ndsp.com.au with your ABN, client NDIS number, service dates and correct line items.
Use our Invoice Tracker to check the real-time status of invoice submission, 24/7.
Invoice status is usually available 24 hours after submission.
Yes! Providers don’t have to be registered NDIS providers to work with NDSP managed participants – just have an ABN and a valid invoice.
From the NDSP blog
We pride ourselves on our knowledge of the NDIS and our articles relating directly to the NDIS have become a tool for us to stay up to date while creating an opportunity for you to do the same …
Is Your NDIS Funding Changing from October 2026?
NDIS funding changes are coming from 1 October 2026. We've broken down what’s changing, when it could affect your plan & what you need to know.
Can Providers Charge You for Cancelled NDIS Appointments?
Not sure what your provider can and can't charge for a cancelled appointment? Here's a clear guide to NDIS cancellation rules, so you know where you stand.
Do You Need a Service Agreement with Your NDIS Provider?
A good service agreement sets clear expectations with your provider, so everyone knows what to expect. Here's what to include, and what to check before signing.
What Is the Securing the NDIS Bill? Changes Explained
Curious what the Securing the NDIS Bill means for your plan? We've mapped out the key changes timeline, so you know what's coming and when it applies to you.
How Do NDIS Reimbursements Work?
Paid for a support out of pocket? Here's how NDIS reimbursements work, what you'll need to submit, and tips to help make your claim goes through smoothly.
How to Budget Your NDIS Funding Periods: A Practical Guide
Learn how NDIS funding periods work and get practical tips for budgeting each instalment, including advice for participants with multiple providers.