NDSP
For Support Coordinators
Reliable support and real-time
updates - for you and your clients.
At NDSP Plan Managers, we work with Support Coordinators to make plan management simple and reliable. Providing real-time insights, prompt processing, and clear communication so you can focus on your clients.
Your plan management partner
Fast payments, real-time tracking and expert support you can rely on.
Prompt Processing
We process valid invoices within 3-5 business days, giving you confidence your clients’ providers are always paid on time.
Easy to Track Invoices
Check invoice status anytime with our Invoice Tracker – All you need is the invoice number for instant visibility.
Team of Experts
Get support from real people who understand the NDIS and the role of Support Coordinators, and are here to assist with budget queries and client updates.
Helpful Resources
Practical guides and resources created to support you and your clients in navigating the NDIS with confidence.
Australia-wide Support
Reliable plan management, wherever you and your clients are based, with consistent service across Australia.
Real-time plan tracking
With a consent-to-share in place, access Nappa to view client budgets, track invoices, and generate the reports you need to support your clients.
Quick Access to Key Documents
Download our Service Agreement and Consent to Share form to make it easy for your clients to choose NDSP as their plan manager.
Download Service Agreement 
Track your Clients' NDIS budgets anytime, anywhere, with Nappa - NDSP's Plan Management Portal.
We're here to help
Have questions? Our team of plan management specialists are aready to support you.
Phone: 1800 63 63 77
Email: info@ndsp.com.au
FAQs
We process valid invoices within 3-5 business days. Just email your invoice to invoices@ndsp.com.au with your ABN, client NDIS number, service dates and correct line items.
Use our Invoice Tracker to check the real-time status of invoice submission, 24/7.
Invoice status is usually available 24 hours after submission.
Yes! Providers don’t have to be registered NDIS providers to work with NDSP managed participants – just have an ABN and a valid invoice.
From the NDSP blog
We pride ourselves on our knowledge of the NDIS and our articles relating directly to the NDIS have become a tool for us to stay up to date while creating an opportunity for you to do the same …
Assistive Technology (AT) Under $1500: Low-Risk Items That Can Transform Your Daily Life
From non-slip bathmats to adaptive kitchen tools, low-cost assistive technology can make a real difference to daily life. Here's what the NDIS may fund, and what to watch out for.
Navigating the NDIS as a Culturally and Linguistically Diverse (CALD) Participant
The NDIS has its own complex language... and that's before translation. If you're a CALD participant or supporting someone who is, here's some options to help you navigate the NDIS.
Aging with a Disability: Transitioning from the NDIS to Aged Care
Turning 65 doesn't mean you have to leave the NDIS. Here's what participants should know about their options — and what to consider before you leave the scheme.
Your Rights in an NDIS Planning Meeting: Can You Bring a Supporter?
You can bring a supporter to your NDIS plan meeting. This can be a family member, carer, advocate, or a support worker to help you feel confident, relaxed and heard during the meeting.
How NDIS Providers & Plan Managers Can Work Together for Participants
When your NDIS providers and plan manager work as a team, invoices get processed faster, issues get resolved sooner, and you spend less time on admin.
5 Red Flags Indicating You Need to Change NDIS Plan Manager
Not happy with your NDIS plan manager? Learn when it's time to switch, and how to find a provider who truly has your back.