NDSP
For Support Coordinators
Reliable support and real-time
updates - for you and your clients.
At NDSP Plan Managers, we work with Support Coordinators to make plan management simple and reliable. Providing real-time insights, prompt processing, and clear communication so you can focus on your clients.
Your plan management partner
Fast payments, real-time tracking and expert support you can rely on.
Prompt Processing
We process valid invoices within 3-5 business days, giving you confidence your clients’ providers are always paid on time.
Easy to Track Invoices
Check invoice status anytime with our Invoice Tracker – All you need is the invoice number for instant visibility.
Team of Experts
Get support from real people who understand the NDIS and the role of Support Coordinators, and are here to assist with budget queries and client updates.
Helpful Resources
Practical guides and resources created to support you and your clients in navigating the NDIS with confidence.
Australia-wide Support
Reliable plan management, wherever you and your clients are based, with consistent service across Australia.
Real-time plan tracking
With a consent-to-share in place, access Nappa to view client budgets, track invoices, and generate the reports you need to support your clients.
Quick Access to Key Documents
Download our Service Agreement and Consent to Share form to make it easy for your clients to choose NDSP as their plan manager.
Download Service Agreement 
Track your Clients' NDIS budgets anytime, anywhere, with Nappa - NDSP's Plan Management Portal.
We're here to help
Have questions? Our team of plan management specialists are aready to support you.
Phone: 1800 63 63 77
Email: info@ndsp.com.au
FAQs
We process valid invoices within 3-5 business days. Just email your invoice to invoices@ndsp.com.au with your ABN, client NDIS number, service dates and correct line items.
Use our Invoice Tracker to check the real-time status of invoice submission, 24/7.
Invoice status is usually available 24 hours after submission.
Yes! Providers don’t have to be registered NDIS providers to work with NDSP managed participants – just have an ABN and a valid invoice.
From the NDSP blog
We pride ourselves on our knowledge of the NDIS and our articles relating directly to the NDIS have become a tool for us to stay up to date while creating an opportunity for you to do the same …
NDIS Plan Cut After Reassessment? Your Review Rights Explained
A reduced NDIS plan after reassessment doesn't have to be the end of the story. Learn more about your right to request a review of NDIS plan decisions.
NDIS Pricing Schedule 2026-27: Key Changes Explained
Some of your invoices may look different following the July 2026 release new NDIS Pricing Schedule. Find out what's changed, and what it means for participants.
NDIS Mandatory Provider Registration Explained (2026 Changes)
If you use SIL supports or an NDIS digital platform, mandatory registration changes take effect from 1 October. Here's what to check with your provider before the deadline.
I'm a parent managing my adult child's NDIS plan and I'm exhausted
If plan admin for your adult child is starting to wear you down, you're not alone. Find out how a plan manager can take on the paperwork, without taking over.
Is Plan Management Free Under The NDIS?
NDIS plan management isn't quite "free," even though there's no cost to you. Here's how it's actually funded, and why the wording is worth getting right.
What the ACCC's 2026 NDIS Report Means for Plan Managed Participants
As an NDIS participant, you're protected by the same consumer rights as anyone else. Here's what the ACCC's 2026 report means for you.