Australia-wide Support

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We aim to process valid invoices within 3-5 business days – and you can check their status anytime using our Invoice Tracker.
Helpful Resources

Send your invoice to: invoices@ndsp.com.au
Make sure to include:
Participant's full name and NDIS number
Correct support item code
Date(s) the service was delivered
Total invoice amount
Your ABN and contact details
Need help formatting?
Our Invoice Tracker is a simple way to check on your invoice. No login needed, and no follow up calls required!
Just enter a few details to get real-time updates on where things are at.
Status updates are usually available within 24 hours of submission.

FAQs
We process valid invoices within 3-5 business days. Just email your invoice to invoices@ndsp.com.au with your ABN, client NDIS number, service dates and correct line items.
Use our Invoice Tracker to check the real-time status of your submission, 24/7.
Your invoice status is usually available 24 hours after submission.

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