Australia-wide Support
Team of Experts
Prompt Processing
We aim to process valid invoices within 3-5 business days – and you can check their status anytime using our Invoice Tracker.
Helpful Resources
Send your invoice to: invoices@ndsp.com.au
Make sure to include:
Participant's full name and NDIS number
Correct support item code
Date(s) the service was delivered
Total invoice amount
Your ABN and contact details
Need help formatting?
Our Invoice Tracker is a simple way to check on your invoice. No login needed, and no follow up calls required!
Just enter a few details to get real-time updates on where things are at.
Status updates are usually available within 24 hours of submission.

FAQs
We process valid invoices within 3-5 business days. Just email your invoice to invoices@ndsp.com.au with your ABN, client NDIS number, service dates and correct line items.
Use our Invoice Tracker to check the real-time status of your submission, 24/7.
Your invoice status is usually available 24 hours after submission.

What To Do When Your Support Coordinator and Plan Manager Disagree
Your support coordinator and plan manager might not always agree on your NDIS funding. Find out why it can happen, and what you can do to resolve it.

Living Alone for the First Time: A Transition Guide for NDIS Participants
Moving into your own place is a big step. The right NDIS funding may help support the transition, from building skills to day-to-day assistance in your new home.

From Childhood to Adulthood: Does NDIS Funding Shift at 18?
Turning 18 is a big transition for NDIS participants and their families. Here is a quick guide for what changes at 18, how to set up consent or nominee arrangements, and which supports to look into.

Assistive Technology (AT) Under $1500: Low-Risk Items That Can Transform Your Daily Life
From non-slip bathmats to adaptive kitchen tools, low-cost assistive technology can make a real difference to daily life. Here's what the NDIS may fund, and what to watch out for.

Navigating the NDIS as a Culturally and Linguistically Diverse (CALD) Participant
The NDIS has its own complex language... and that's before translation. If you're a CALD participant or supporting someone who is, here's some options to help you navigate the NDIS.

Aging with a Disability: Transitioning from the NDIS to Aged Care
Turning 65 doesn't mean you have to leave the NDIS. Here's what participants should know about their options — and what to consider before you leave the scheme.


