NDSP
For Providers
Fast payments, practical tools,
and real support – Australia wide.
At NDSP Plan Managers, we work alongside thousands of NDIS providers across Australia. Whether you’re a support worker, therapist or allied health professional, we’re here to make the payment process simple, efficient and reliable.
Your plan
management
partner
We’re committed to delivering prompt payments, responsive support and resources to help you do what you do best.
Australia-wide Support
No matter where you or your client are based, we offer reliable, consistent support wherever you are.
Team of Experts
Get the support you need from real people who understand the NDIS and the work you do.
Prompt Processing
We aim to process valid invoices within 3-5 business days – and you can check their status anytime using our Invoice Tracker.
Helpful Resources
We’ve created clear, practical guides and resources to help you, and your clients navigate the NDIS.
Submitting an Invoice is Easy
We’ve made the invoicing process simple. Once we receive all the required details, your invoice is typically processed within 3-5 business days.
Send your invoice to: invoices@ndsp.com.au
Make sure to include:
Participant's full name and NDIS number- Correct support item code
- Date(s) the service was delivered
- Total invoice amount
- Your ABN and contact details
Need help formatting?
Use our free Invoice Template to make sure your invoice is complete.
Want to check the status?
Track your invoice anytime using our Invoice Tracker. It’s quick, easy and available 24/7.
Check the Status of Your Invoice
Our Invoice Tracker is a simple way to check on your invoice. No login needed, and no follow up calls required!
Just enter a few details to get real-time updates on where things are at.
Status updates are usually available within 24 hours of submission.
FAQs
We process valid invoices within 3-5 business days. Just email your invoice to invoices@ndsp.com.au with your ABN, client NDIS number, service dates and correct line items.
Use our Invoice Tracker to check the real-time status of your submission, 24/7.
Your invoice status is usually available 24 hours after submission.
Yes! You don’t need to be a registered NDIS provider to work with NDSP managed participants – just have an ABN and a valid invoice.
From the NDSP blog
We pride ourselves on our knowledge of the NDIS and our articles relating directly to the NDIS have become a tool for us to stay up to date while creating an opportunity for you to do the same …
Will My Child Stay on the NDIS Under Thriving Kids?
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Is Your NDIS Funding Changing from October 2026?
NDIS funding changes are coming from 1 October 2026. We've broken down what’s changing, when it could affect your plan & what you need to know.
Can Providers Charge You for Cancelled NDIS Appointments?
Not sure what your provider can and can't charge for a cancelled appointment? Here's a clear guide to NDIS cancellation rules, so you know where you stand.
Do You Need a Service Agreement with Your NDIS Provider?
A good service agreement sets clear expectations with your provider, so everyone knows what to expect. Here's what to include, and what to check before signing.